Cancellation Policy

Effective Date: August 15, 2025

This Cancellation Policy applies to Recoov, including recoovai.com, funnels.recoovai.com, and all related subdomains.

1. Consulting & Sales Call Cancellation

If you have booked a consulting or sales call and need to cancel or reschedule, please contact us as soon as possible at:

[email protected]

Cancellation or rescheduling of a call may be subject to the terms applicable to the specific booking.

2. Service Cancellation

For ongoing services, packages, or Growth Partnership Model (GPM) engagements, cancellation terms are determined by the specific written agreement between Recoov and the client.

Each client agreement may have different:

Service periods

Notice requirements

Payment schedules

Cancellation conditions

Deliverables and commitments

Refund or settlement terms

The applicable client agreement will govern the cancellation of that service.

3. Cancellation Does Not Automatically Mean Refund

Cancelling a service, subscription, package, or engagement does not automatically create an entitlement to a refund.

Any refund will be determined according to the specific agreement applicable to the client and the conditions stated in that agreement.

4. Work Already Started

Where services, work, deliverables, campaigns, strategy, setup, development, or other agreed activities have already commenced, cancellation and any applicable financial adjustment will be handled according to the applicable client agreement.

5. How to Request Cancellation

Cancellation requests should be sent to:

[email protected]

The request should include sufficient details to identify the relevant booking or service.

6. Policy Changes

Recoov may update this Cancellation Policy from time to time. The current version published on the Website will apply until replaced or updated.